Data protection and information security at Twist

For Twist, protecting critical customer data involves implementing robust security measures to safeguard sensitive and confidential information from unauthorized access, breaches and cyber threats as well as using encryption, secure storage systems, and strict access controls. We have established clear data handling policies, regularly train employees on security best practices and stay compliant even ahead of relevant national and international data protection regulations. Regular security audits and updates to systems are essential to address emerging vulnerabilities.

Twist’s Information Security program, like our Quality, Privacy and Biosecurity programs, is built upon the foundation of international standards and is overseen by experts in the field and rigorously and continuously scrutinized.

Twist is ISO 27001-certified to the most up to date 2022 revision of the standard. An accredited, independent certification body audits Twist each year to make sure that all working parts of Information Security program — our People, our Processes, and our Technology — comply or exceed the standard. Our Board of Directors oversees all efforts at the highest level of the company.