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Your Questions, Our DNA

We're committed to providing you with exceptional support through our global teams of specialized experts.

Customer Service

Ensuring you get what you need from Twist, hassle-free. Start a chat or them now.

 

Technical Support

Combining product and bench expertise to provide advice and help with troubleshooting.

 

Field Applications

Offering application-specific consultation, including on-site training and wet-lab support.

 

Bioinformatics Applications

Expert technical support and assay design for NGS target enrichment applications.

 

Applications Lab

Let them do it: optimize assays, perform validation, run proof of concept studies, and more!
 

Emerging Applications

Strategic partners in the development of new and custom products and solutions.
 

CONNECT WITH THE RIGHT EXPERTS →

 

 

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Planet Earth, Our DNA

We believe we have a responsibility to contribute positively to society, and to minimize the impact we have on our planet along the way. Twist continues to implement improvements and evolve programs that support this ethos. See the latest in our 2024 Corporate Responsibility Report.

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Your Standards, Our DNA

As fellow scientists, we understand that high quality results start with high quality inputs. Check out our Quality Policy, our Return Policy, and our Satisfaction Policy, providing you peace of mind when you need it the most.

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Your Trust, Our DNA

Ethical research is everyone's responsibility, and we believe that our investments in biosecurity are critical to helping maintain safe access to synthetic DNA for all scientists. Read about the Seven Pillars of Biosecurity we abide by every day.

Further, Twist Bioscience attests that the company adheres to all requirements in the U.S. Office of Science and Technology Policy (OSTP) Framework for Nucleic Acid Synthesis Screening.

Download the attestation

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Your Intellectual Property, Our DNA

The protection of intellectual property is also of paramount importance to us. We are ISO 27001:2022 certified, meeting international standards related to information security management.

Our products are all manufactured at our headquarters in California and Oregon, and we will never share your sequences with anyone.

Explore Our Products

Twist Bioscience HQ
681 Gateway Blvd
South San Francisco, CA 94080