Terms and Conditions

Terms and Conditions

On this page you will find the terms and conditions (“Terms and Conditions”) governing your purchase of products by you or your company from Twist Bioscience Corporation (“Twist”, “we” or “us”).

Supply Terms and Conditions

If you are purchasing any Twist products, these Supply Terms and Conditions apply unless you and Twist have entered into a similar contractual arrangement signed in writing by both parties.

Supply Terms and Conditions - Japan only

If you are purchasing any Twist products from Japan, these Supply Terms and Conditions - Japan only apply unless you and Twist have entered into a similar contractual arrangement signed in writing by both parties.

Biopharma Services Terms and Conditions

If you are purchasing any Twist biopharma services, these Biopharma Services Terms and Conditions apply unless you and Twist have entered into a similar contractual arrangement signed in writing by both parties.

Supplemental Terms

If you are purchasing from Twist any High Throughput Antibodies, Anti-ACE2 Antibodies, Anti-SARS-CoV-2 S1 Antibodies, Oligo Pool Products, or cfDNA Pan-cancer Reference Standards, or In Vitro Diagnostic Products (IVDR Products) in addition to the Supply Terms and Conditions or, as applicable, a similar contractual arrangement signed in writing by both parties, these Supplemental Terms shall also apply to your purchase.

Return Policy

This Return Policy shall apply to your purchase of products from Twist.

Satisfaction Policy

This Satisfaction Policy shall apply to your purchase of applicable products from Twist.

Ethical Business Practices

These Ethical Business Practices shall apply to your purchase of products from Twist.

Privacy Policy

This Privacy Policy describes Twist’s collection, use, disclosure, processing and protection policies for personal information and sets out the rights you have in this respect.

Site Terms of Use

These Site Terms of Use shall apply to your use of the website www.TwistBioscience.com and any associated or successor sites of Twist, including Twist's eCommerce platform.